Does it really work offline?
Yes. Unplug the internet and take out the SIM, and Sentinel keeps recording and analysing as normal. You only lose alerts and viewing from outside the building.
Can 4DV see my footage?
On Own and Alert, no. Your footage never leaves the hub except to your own phone, and we have no way in. On Guard, our operators can see your cameras only while an alert is open, and every session appears in your access log.
What happens in a power cut?
Each camera keeps recording on its own battery for up to 8 hours. When the power comes back, everything syncs to the hub automatically.
How is this different from a normal smart camera?
Most cameras alert on motion, one camera at a time. Sentinel's 4D video model watches all six cameras together and understands what people are doing over time. So it can tell a delivery from a theft, and it doesn't wake you up for a cat.
What if someone steals the hub?
They won't be able to read anything on it. Everything is encrypted, and the key never leaves the hub's security chip. Meanwhile the cameras keep recording on their own.
Can it call the police?
On Guard, yes. An operator checks the live video first, then calls the police with a description of what's happening and who's there. They can also send a response officer, or a drone where we operate one.
Can I change plan later?
Yes. Monthly plans have no contract. Move between Own, Alert and Guard any time from the app. The hardware stays the same.
What about signage and GDPR?
Sentinel comes with CCTV signage. Footage stays on your premises and you control how long it's kept. On Guard, we act as your processor under a standard data processing agreement.
Can I add more cameras later?
Yes, up to 24 per hub. New cameras set themselves up and join the existing 3D model.
Where do you install?
Installation anywhere in mainland UK is included. Elsewhere, we can ship the kit and support your own installer, or quote for a visit.